FAQ

Q1: Do you ship internationally?
A1: Currently, Mirexia Home Store ships exclusively within the United States. We do not offer international shipping.

Q2: How long does it take to process my order?
A2: Orders are typically processed within 3–4 business days after confirmation.

Q3: How long does shipping take?
A3: Standard shipping takes 5–6 business days for delivery within the United States. Delivery times may vary depending on your location and unforeseen delays.

Q4: What is your return policy?
A4: We accept returns within 7 days of receiving your order. To qualify for a return, items must be unused, in original packaging, and in the same condition as when you received them.

Q5: Can I exchange a product?
A5: Yes, exchanges must be requested within 10 days of receiving your order. Please contact our customer support team to initiate an exchange.

Q6: How long does it take to receive a refund?
A6: Once your return or exchange is approved, refunds are processed within 5–10 business days to the original payment method.

Q7: Do you offer free shipping?
A7: Yes! All orders within the United States are eligible for free standard shipping.

Q8: Who can I contact if I have more questions?
A8: For additional questions or concerns, contact us by phone at (305) 555-1015 or email at contact@mirexia.store. Our team is ready to assist you.